How to Register your Phone Numbers with Hiya

Max Youngquist Max Youngquist

1) Navigate to https://www.hiya.com/

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2) Click "Number Registration"

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3) Click "Create free account"

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4) Enter your company name. Make sure this matches the legal company name that was used to register the company.

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5) Enter your company's website URL

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6) Enter your first and last name

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7) Enter your business email address and create a password

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8) Click "I accept Hiya's Terms of Service"

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9) Click "Create your account"

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10) Find the email from Hiya in your inbox. Click "Verify and log in"

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11) Enter your login credentials and click Log In

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12) Enter your job title and phone number. Then click "Continue"

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13) Select your industry

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14) Select your number of employees

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15) Enter your company's country, address, city, state, and ZIP. Make sure this exactly matches the address that was used when your company registered their legal company name.

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16) Choose "Only my business"

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17) Click "Continue"

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18) Confirm your business details match. Then click "This is my business"

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19) You're now ready to add your numbers. Click "Register numbers"

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20) Make sure the CSV you're about to load has 1 column (no headers) with properly formatted phone numbers including the country code.

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21) Click File ---> Download ---> Comma Separate Values (.csv)

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22) Click "Or browse your computer"

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23) Give the upload a name (you can use today's date) and click "Begin upload"

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24) Give it a minute for your numbers to load. Then it's time to check that they loaded successfully. Click "Dashboard"

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25) Click "Phone numbers"

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26) Filter to "Registered," and confirm that your numbers registered successfully.

You're all set! Reach out to your Customer Success Manager or support@kixie.com with any questions.

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