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PowerCall FAQs, Guides, & Articles
Welcome to the Kixie PowerCall Dialer!
PowerCall Guides & Articles
User guides and how-to articles and videos to help you get to know the updated Kixie PowerCall 2.0 and get the most out of your calling and texting experience.
Inbound Call Routing
Kixie supports a variety of inbound call routing options: Rules Based Routing, Call Queues, Ring Groups and Direct to Dial
Rules Based Routing
Rules Based Routing allows you to route incoming calls to your business based on conditions using your connected CRM
How does the Kixie CRM sync work?
Notes about the Kixie integration with HighLevel
FAQ and troubleshooting the PowerCall Dialer (Chrome extension)
Free Trial Questions
Review Billing Basics
Most common troubleshooting issues
Audio Troubleshooting & Optimization
Disabling SIP ALG for Ideal Call Quality
Disabling SIP ALG on your network can vastly improve your call quality and is a great first step in troubleshooting any call quality issue.
Provisioning Desk Phones for Kixie
How to provision your VoIP-enabled desk phone to work with your Kixie dialer.
Webhooks and API Documents
Setup guides for creating Kixie automations in Zapier, Zoho, Pipedrive & HubSpot
These guides show you how to set up your Kixie account and use built-in Kixie features
Dialer User Basics
Dashboard User Basics
Understanding your Kixie Dashboard
SMS Best Practices
Best practices for Using SMS
Reporting & Analytics
Setting Up & Managing Your Account
Navigating the Kixie Dashboard as a Manager and optimizing it for your team