1. Kixie PowerCall & SMS | Help Center & Support
  2. Fix a Problem

Fix a Problem

Error messages, call quality, audio and network issues

Troubleshooting

Error messages, sign-in problems, and the dialer not working as expected

Fixing "CAPTCHA Is Invalid or Expired" at Login
Fixing "This Device Is Blocked for Outbound Calling" or "Invalid Device"
Why is my Kixie click to call giving me an error?
How to Update Chrome, Clear Your Cache
Resolving the "Lost Connection: Reconnecting to Resolve" Error Message
Updating the Kixie PowerCall Dialer
See all 7 articles

Audio Troubleshooting & Optimization
Kixie PowerCall Dialer Audio Settings
Archived Call Recordings: Error 403 Forbidden
Common Microphone Issue with Mac Computers
Error: Incompatible SDP Error
How to Set Up QoS on an ASUS Router for Kixie
Ideal Conditions for the Kixie Dialer
See all 14 articles

Disabling SIP ALG for Ideal Call Quality

Disabling SIP ALG on your network can vastly improve your call quality and is...

Disable SIP ALG
Disable SIP ALG - ASUS Router
Disable SIP ALG - Linksys Router
Disable SIP ALG - Netgear Router
Disable SIP ALG - Sonicwall Router
Disable SIP ALG - Ubiquiti EdgeRouter
See all 10 articles