Summary: Common reasons that your microphone may not work properly with your Mac Computer and Kixie.

  1. Headset Set As Default Input Device
    1. Go to Sound settings inside System Preferences
      • sound-settings-osx-3.png
    2. Select the Microphone under the Input tab
      • input-tab-osx-4.png
  2. Microphone Not Allowed Access to Google Chrome 
    1. If you recently updated your Mac or cannot get any microphone to work, allow microphone access to Google Chrome 
    2. Under the Security & Privacy menu, go to Privacy --> Microphone --> Allow Google Chrome (shown below)
      • image__4_.png