Common Microphone Issue with Windows Computers

Summary: Common reasons that your microphone may not work properly with your Windows Computer and Kixie.

To install a new microphone, follow these steps: 

1. Make sure your microphone is connected to your PC.

2. Select Start   > Settings  > System > Sound.

3. In Sound settings, go to Input > Choose your input device, and then select the microphone or recording device you want to use.  

To test a microphone that has already been installed:

1. Make sure your microphone is connected to your PC.

2. Select Start   > Settings  > System > Sound.

3. In Sound settings, go to Input > Test your microphone and look for the blue bar that rises and falls as you speak into your microphone. If the bar is moving, your microphone is working properly.

4. If you aren't seeing the bar move, select Troubleshoot to fix your microphone.

If the above steps do not help, make sure to allow microphone access for both:

1. 1. Go to Sound > Privacy > Microphone
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   2. Allow Apps to Access Your Microphone
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If you are still experiencing audio issues, please see this article for more information on Windows audio troubleshooting: Windows Audio Issues