How Kixie Syncs Your Calls with Pipedrive How Kixie Syncs Your Calls with Pipedrive
  1. KIXIE
  2. CRM Integrations
  3. Pipedrive

How Kixie Syncs Your Calls with Pipedrive

Alex Mann Alex Mann

High-Level Summary of the Kixie-Pipedrive Sync:

  • The Kixie Pipedrive integration syncs your call activity to a Pipedrive Contact first. From there, Kixie will sync the call activity to its associated Organization and/or associated Deal.

More Detail:

If you must call out of Organizations...

  • Your calls will not sync to organizations unless there is a contact associated with the organization that has the same phone number as the organization.
    • So, to make this work, you'd need to create a dummy contact with the same phone number as the organization, and associate that dummy contact with the organization. Then you'll be able to make a call out of an organization and the resulting call activity will actually sync inside the Organization.

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