Enabling Direct Sync for Pipedrive List-View

Alex Mann Alex Mann

DirectSync refers to Kixie's ability to sync a given phone call directly to the Pipedrive person whose phone number you click-to-called () from the person phone field. 

For Direct Sync to work in a Pipedrive list-view setting, you must add the "Person ID" column to that list.

Enabling List-View Direct Sync:

   1.  Navigate to your list
    2.  Click on the list view settings gear in upper right 
    3.  Search "ID" and select the person ID
pipedrive_contactid

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