DirectSync refers to Kixie's ability to sync a given phone call directly to the Pipedrive person whose phone number you click-to-called (
) from the person phone field.
For Direct Sync to work in a Pipedrive list-view setting, you must add the "Person ID" column to that list.
Enabling List-View Direct Sync:
1. Navigate to your list
2. Click on the list view settings gear in upper right
3. Search "ID" and select the person ID
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