Kixie is not just a Dialer, we are also an automations platform. If you are not taking advantage of all of the automations that we provide, you are leaving money on the table!
The following is a short summary of the powerful automations we offer which will help you and your reps save time and money.
Example use case: I have a list of 500 numbers I want my sales reps to call and I want them to get more connections.
The Kixie PowerDialer enables agents to automatically dial a PowerList of uploaded phone numbers. You can choose to dial 1, 4, or 10 numbers at a time. Your reps will make more connections by calling customers faster and more efficiently. You can also dial out with ConnectionBoost numbers.
Example use case: I have a form on my website and as soon as someone submits the form, I want to auto-call the person right away and then follow up with an auto-text a day later.
The Cadences feature allows you to build a structured outreach approach. Think of it as a drip campaign that involves scheduled calls and/or texts.
Example use case: I would like to add texting and calling actions within my CRM's workflows or via Zapier.
AutoCall and AutoSMS actions will initiate a call or text to a CRM contact from the contact owner's Kixie number. Using these actions within your CRM's existing workflows/sequences or Zapier will remove a lot of manual processes!
Example use case: I call 100 leads a day and I want to leave a standard voicemail when I hear a voicemail prompt and move onto the next call.
Voicemail drops allow Kixie users to efficiently leave a voicemail without having to listen to the entire voicemail greeting. Voicemail drops can save 1 minute per call which can save your team a ton of time!
Example use case: I have to repeatedly send the same text message to my customers and want to easily choose a text template based on the context of the conversation.
This one's simple: you can save a few SMS templates and be able to use them in a texting conversation to save them. Kixie allows dynamic fields like [fname] and [lname] to personalize the message based on their CRM contact information.
Example use case: Kixie doesn't natively integrate with my CRM and I would like to push Kixie's calling and SMS data to it.
If you are using a system or CRM that Kixie doesn't natively integrate to but want to capture Kixie's calling and texting activities in those platforms, you can use webhooks to receive that data.
Note: these features are available to professional plan or higher
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Articles in this section
- Managing Kixie Event Webhooks via API
- Kixie Authentication Overview
- Kixie Automations
- Creating an Automation Cadence
- 'Start Call' Webhook Configuration and Data Payload
- 'Voicemail' Webhook Configuration and Data Payload
- 'Schedule Activity' Webhook Configuration & Data Payload
- Kixie Agent Status API
- Kixie Webhooks (And How to Log Calls & SMS in non-native CRMs?)