How Do I Control Settings for Call Recordings?

This article will review your options for controlling call recordings for your Kixie account.

As shown below, inside kixie.com->manage account, you may:

Toggle call recordings ON or OFF for your entire account.

Additionally, you may also email support@kixie.com, and we can do the following for your account:

1. disable call recordings for all outbound calls (only inbound calls will record)

2. disable call recordings to area codes in two-party consent US states only (everything else will record)

3. disable call recordings for only particular users on the account

4. for a particular user, make it so nobody else at all can view their call recordings in kixie.com, except themselves.