Changing my Outbound Caller ID Phone Number

If you're looking for an AI-powered sales dialer for your team, you can start a trial with Kixie here.

This guide explains how to modify the phone number displayed to your customers when making calls with Kixie.

Changing Your Caller ID to a Non-Kixie Number

(For example, your Skype number, cell phone number, etc.)

Trial Accounts (Non-Paid Accounts)

If you are on a trial account, contact your Kixie Sales Representative to set up your caller ID correctly.

• You can also reach us at:
  • 📧 sales@kixie.com
  • 📞 +1 (424) 800-3330

Paid Accounts

If you are on a paid plan, please email support@kixie.com with the following details:

• Your Kixie email address
• The phone number you want to set as your Caller ID, in international format (e.g., +1 (424) 800-3330)

Changing Your Caller ID to a Kixie Number

If you want to change your outgoing caller ID (the number that appears to your customers) to a Kixie number, you have two options:

Option 1: Using the Kixie PowerCall Dialer

1. Open your Kixie PowerCall dialer
2. Click the menu icon (☰) in the top right corner
3. Select Settings > User Settings
4. Choose the Caller ID Number you want to use
5. Click Update User

Option 2: Using the Kixie Dashboard

1. Log in to your Kixie dashboard
2. (Optional) Get a new Kixie number:
   • Go to My Profile > Numbers > Add
   • Enter the country and a 3-digit area code (for U.S. numbers)
   • Click Search for Number to view available options
3. To set your new number as your Caller ID:
   • Go to My Profile > Edit
   • Select your Outbound Caller ID Number and/or Outbound SMS Number