Your "Country Code" for Outbound Dialing
Using your primary "Country Code" that you've set in your Kixie PowerCall as a guide, Kixie PowerCall will be able to recognize a wide range of phone numbers in various formats for that country, so you don't have to have the full country code included in the number in order to dial it.
Thus, it is recommended to set your Country Code to the country that you dial the most.
For any other country you try to dial, the number must contain the country code in order for Kixie to interpret it as a valid phone number (e164 format, with or without a "+").
Country Code is set to "United Kingdom":
- 02038684554 is recognized as a valid phone number
Country Code is set to "United States":
- 02038684554 is not recognized as a valid number.
- Only 442038684554 (or +442038684554) is recognized as a valid phone number.
To change your Country Code:
1. Inside your Kixie Power Dialer, press the menu button (three horizontal lines) in the top right corner to access your Settings.
2. Click on User Settings.
3. Underneath Country, use the drop down to select your default Country Code.
4. Press Update User after you select your default Country.
Was this article helpful?
Articles in this section
- Kixie Automations
- New User Setup Guide
- How to Connect your CRM
- How to Transfer / Conference 3-Way Call Using the Kixie Dialer
- How does SMS Work?
- How Do SMS Templates Work?
- Voicemail Drop: How does Voicemail Drop (VM Drop) Work?
- How do I change my Outbound Caller ID Phone Number?
- How Call Coaching Works
- Kixie Connect: How to use your cell phone or existing phone service with Kixie