By default, HubSpot displays call reporting data by Call activity creator. Kixie creates Call activities under the HubSpot Super Admin but assigns them to the rep that originally placed the phone call.
You can easily view accurate Call reporting metrics by editing your reports to view Calls by Activity Assigned to (see Image below).
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Articles in this section
- Kixie's HubSpot Integration: Configuration and Behavior
- Managing MaestroAI HubSpot Workflows
- How to Disconnect Your Kixie Integration from HubSpot
- How to Disconnect Your HubSpot Integration from Kixie
- CRM Lists: How to Import a HubSpot CRM List
- HubSpot Workflows: Using a Recent Incoming Call to Trigger or Stop a HubSpot Workflow
- HubSpot Workflows: Using a Recent Incoming SMS to Trigger or Stop a HubSpot Workflow
- Syncing Customized HubSpot Call Outcomes with Kixie
- HubSpot Custom Phone Field Setup
- Syncing Calls to Companies in HubSpot