Cannot Play Call Recordings Inside the HubSpot Call Task

Suha Chowdhury Suha Chowdhury

If you are unable to play back a call recording from within the Hubspot Call Activity, enable Insecure Content in Google Chrome settings.


Here's an example of what this looks like:



Steps to Resolve

  1. While inside a HubSpot contact page, press the lock icon in the url bar. 
  2. Click on Site Settings.site_settings.png
  3. Allow Insecure Content set_to_allow.png


What does this do?

This permits HubSpot to read all call recordings properly.

Please reach out to your account manager or for questions, concerns, or feedback.