If you are unable to play back a call recording from within the Hubspot Call Activity, enable Insecure Content in Google Chrome settings.
Here's an example of what this looks like:
Steps to Resolve
- While inside a HubSpot contact page, press the lock icon in the url bar.
- Click on Site Settings.
- Allow Insecure Content
What does this do?
This permits HubSpot to read all call recordings properly.
Please reach out to your account manager or support@kixie.com for questions, concerns, or feedback.
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