How to Create/Manage Kixie Teams & Review Team Reporting
What are teams used for? Teams can be used for 3 different purposes: Re...
Jasper Jasper
Conversation Intelligence FAQs
What is the difference between the Call Summary and the Call Transcripti...
William Scholl William Scholl
Business Snapshot FAQs
How can I tell what date range is applied to the metrics on the Business...
William Scholl William Scholl
Agent Snapshot
The Agent Snapshot page provides an at-a-glance view into important call...
William Scholl William Scholl
Conversation Intelligence
  Benefits of Conversation Intelligence Identify if Agents are incorpor...
William Scholl William Scholl
Agent Status & Workforce Mgmt FAQs
This page discusses some frequently asked questions around the Agent Sta...
William Scholl William Scholl
Business Snapshot
The Business Snapshot page provides an at-a-glance view into important c...
William Scholl William Scholl
Agent Status & Workforce Mgmt
The Agent Status page, found under the Reporting section of the Kixie da...
William Scholl William Scholl
Help with Kixie Reporting, Analytics, and CRM activity logging
Here are the definitions of our Kixie reporting statistics and activity ...
Kixie Team Kixie Team
Kixie Sales Leaderboard
Sales Leaderboard Basics We know the best salespeople diligently review ...
Daniel Lovig Daniel Lovig
Commonly Asked Call Recording Questions
Where can I listen to and download call recordings? As a manager: In th...
Beaujean Betouliere Beaujean Betouliere
How to Alter My Call Reporting Connection Duration?
Summary: Professional plan accounts can change the entire team's connect...
Beaujean Betouliere Beaujean Betouliere
How do I Customize my Profile Photo in my PowerCall Dialer and the Leaderboard?
Customize My Profile Photo  You can customize the default minion photo i...
Suha Chowdhury Suha Chowdhury