Dashboard Reporting Overview
This page provides an overview of the Reporting pages available on the K...
Business Snapshot Report
The Business Snapshot page provides an at-a-glance view into important c...
Business Snapshot FAQs
How can I tell what date range is applied to the metrics on the Business...
Agent Snapshot Report
The Agent Snapshot page provides an at-a-glance view into important call...
Agent Status & Workforce Mgmt Overview
The Agent Status page, found under the Reporting section of the Kixie da...
Agent Status & Workforce Mgmt FAQs
This page discusses some frequently asked questions around the Agent Sta...