Make sure that....
- You are using Google Chrome
- PowerCall click to call is turned on, as shown in the image below.
- The PowerCall Extension is enabled (go to google chrome settings-->extensions-->scroll down and make sure the PowerCall extension is enabled
- You are the right country code selected. Go to settings (gear in upper right)->user settings->country
- You have refreshed the webpage you have been trying to click-to-call from after making any of the above changes
If the click-to-call icons are not showing up everywhere around the web except in Pipedrive, see this help article for a solution.
If you still need help, please contact support@kixie.com or call 855-50KIXIE