How does Kixie's Unlimited Minutes Dialing Plan Work?

If you have users on the unlimited minutes plan, only calls that cost more than $0.02/minute will deduct from the minutes reserve balance. Some examples below of included and excluded unlimited dialing minutes.

• Incoming calls to local numbers are included
  • Incoming calls to toll-free numbers are not included
• Outgoing calls to standard rate North American (US and Canada) phone numbers are included
  • Certain areas in the US such as remote areas in Alaska and Hawaii are not included
  • Collect calls, premium rate, and special rate codes are not included
• Outgoing calls to UK landline phone numbers and select mobile carriers are included
• Outgoing calls to many EU landline phone numbers are included

If a user makes more than one hour per business day of calls to rate codes under $0.02/minute, the unlimited plan works out cheaper for that user than per-minute.

Related: What is the Minutes Reserve Charge? for how the reserve balance works, and Advanced Pricing Rates for per-country rates.