Kixie Agent Status API

Kixie Team

Kixie Team October 25, 2023 18:03

With the Kixie agent status API, you are able to get the status of an agent.

API call: https://apig.kixie.com/www/agent/status?apiKey=[CUSTOMER API KEY]&email=[user email address]

Logged in and not on a call

{
  "success": true,
  "result": {
    "onCall": 0,
    "registered": 1,
    "device": "Customer Device ID"
  }
}

Logged in and on a call

{
  "success": true,
  "result": {
    "onCall": 1,
    "registered": 1,
    "device": "Customer Device ID"
  }
}

Not logged into to Kixie/Offline

{
  "success": false,
  "result": {
    "onCall": 0,
    "registered": 0,
    "device": "Customer Device ID"
  }
}

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