'Schedule Activity' Webhook Configuration & Data Payload

Kixie’s “Schedule Activity” event webhook allows you to send pertinent data to a webhook endpoint URL any time an activity is scheduled in PowerCall by your agents.

Configuration

• Sign in to the Kixie Dashboard with an Admin/Manager account
• In the left-hand panel, navigate to Manage > Automations > Webhooks
• Use the ‘+ ADD’ button to create a new webhook
• Name your webhook and input the Endpoint URL
• Under ‘Event Name,’ select ‘Scheduled Activity’
• You can input Headers if that is required to pass your data through the endpoint

Here is the data that is passed through:

{

  "data": {

    "subject": "",

    "description": "",

    "type": "Call",

    "typename": "Call",

    "duration": "00:15",

    "date": "25 Aug, 2023",

    "dateformat": "2023-08-25",

    "time": "12:00 pm",

    "timeformat": "12:00",

    "timezone": "America/Los_Angeles",

    "businessid": "30251",

    "userid": "157590",

    "externalid": "a916abbc-6d5b-4fc9-99a1-f5fa514527cb",

    "callid": "287476543",

    "phone": "+18055583059",

    "email": "aldo.barbagiovanni@gmail.com",

    "fname": "Aldo",

    "lname": "Barbagiovanni",

    "contactid": "101",

    "dealid": "12179757971",

    "apiKey": "fb8ee80f0bc96c3a09113207f40eaa7c",

    "callDetails": {

      "callid": "a916abbc-6d5b-4fc9-99a1-f5fa514527cb",

      "businessid": 30251,

      "calldate": "2023-08-24T18:47:34.000Z",

      "fromnumber": "+18202343210",

      "tonumber": "+18055583059",

      "duration": 18,

      "amount": 0.0156,

      "calltype": "outgoing",

      "callstatus": "answered",

      "recordingurl": "https://calls.kixie.com/a916abbc-6d5b-4fc9-99a1-f5fa514527cb.mp3",

      "recordingsid": "",

      "disposition": "not disposed",

      "fname": "Aldo",

      "lname": "Test",

      "calleridName": "Aldo Test",

      "email": "aldo.barbagiovanni+30251@gmail.com",

      "destinationName": "",

      "powerlistid": "",

      "HScalltype": "",

      "powerlistsessionid": "",

      "extensionDial": 0,

      "toExt": "",

      "fromExt": "",

      "answerDate": "2023-08-24T18:47:43.000Z",

      "callEndDate": "2023-08-24T18:47:52.000Z",

      "transcriptionXd": "",

      "transcriptionStatus": "",

      "transcriptionS3Key": "",

      "customerNumber": "+18055583059",

      "businessNumber": "+18202343210",

      "externalcrmid": "",

      "webhookurl": "https://webhook.site/ff40a5ea-2cea-4795-9e3b-f892b650268d",

      "outcome": ""

    },

    "crmlink": "https://app.hubspot.com/contacts/20598510/contact/101/",

    "crmContactid": "101",

    "hookevent": "scheduledactivity",

    "webhookurl": "https://webhook.site/ff40a5ea-2cea-4795-9e3b-f892b650268d",

    "webhookHeaders": ""

  }

}

Questions? Send an email to support@kixie.com