PowerCall Guides & Articles

User guides and how-to articles and videos to help you get to know the updated Kixie PowerCall 2.0 and get the most out of your calling and texting experience.

Kixie Automations
Kixie is not just a Dialer, we are also an automations platform.  If you...
Daniel Lovig Daniel Lovig
New User Setup Guide
Here's a Video Walkthrough of the Kixie PowerCall Dialer:     (Are you ...
Jasper Jasper
How Do I Control Which Sites My Click-to-Call Appears On?
Summary: You can specify which pages load Kixie's Click to Call...
Beaujean Betouliere Beaujean Betouliere
Sending MMS with Kixie PowerCall
Kixie Users can send MMS from the My SMS (Direct Phone Number) or Team S...
Aldo Barbagiovanni Aldo Barbagiovanni
Team SMS Tutorial
Team SMS: Team SMS allows a team of Kixie users to all respond to SMS fr...
Beaujean Betouliere Beaujean Betouliere
How to Connect your CRM
Connect your CRM through the Kixie PowerCall Dialer (Chrome Extension) ...
Daniel Lovig Daniel Lovig
How to Transfer / Conference 3-Way Call Using the Kixie Dialer
  OPTION 1 - The Direct Transfer Method (transferring/3-way calling only...
Beaujean Betouliere Beaujean Betouliere
SMS Messaging Basics
SMS Messaging Basics Direct SMS: Kixie users can send and receive SMS me...
Beaujean Betouliere Beaujean Betouliere
How does Voicemail Drop Work?
Voicemail Drop THE BASICS With Voicemail Drop on the Professional Plan, ...
Beaujean Betouliere Beaujean Betouliere
How do I change my Outbound Caller ID Phone Number?
If you are looking for an AI-powered sales dialer for your sales team, y...
Beaujean Betouliere Beaujean Betouliere
How Call Coaching Works
The Basics Call Coaching is an excellent feature for agent training, ass...
Alex Mann Alex Mann
Kixie Connect: How to use your cell phone or existing phone service with Kixie
Kixie Connect lets you adjust your dialing device to an external phone n...
Daniel Lovig Daniel Lovig
How to Reconnect your CRM
The Basics For one reason or another, you may find that something has ch...
Alex Mann Alex Mann
What Does DND (Do Not Disturb) Do?
Please Note: If have DND turned on click to call will not work.   Whethe...
Beaujean Betouliere Beaujean Betouliere
Setting your Country Code for Outbound Dialing
Your "Country Code" for Outbound Dialing Using your primary "Country Cod...
Daniel Lovig Daniel Lovig
How to Update the Kixie PowerCall Dialer?
Summary: Kixie PowerCall can be force updated by clicking Update Check i...
Beaujean Betouliere Beaujean Betouliere
How to resize your Power Call Dialer
Resizing your Power Dialer is now easier and gives you flexibility in si...
Suha Chowdhury Suha Chowdhury
Configuring Call Dispositions for your Kixie Account (Call Outcomes)
  Summary: Managers can easily configure Call Dispositions (Call Outcome...
Daniel Lovig Daniel Lovig
Configuring Your HubSpot Call Outcomes and Call types with Kixie
Configuring Call Outcomes and Call Types  After every call you will have...
Daniel Lovig Daniel Lovig