PowerCall 2.0 Guides & Articles

User guides and how-to articles and videos to help you get to know the updated Kixie PowerCall 2.0 and get the most out of your calling and texting experience.

Kixie Automations
Kixie is not just a Dialer, we are also an automations platform.  If you...
Mike at Kixie Mike at Kixie
New User Setup Guide
Here's a Video Walkthrough for the New Kixie PowerCall Dialer:     PLEA...
Jasper Jasper
How to Connect your CRM
Connect your CRM through the Kixie PowerCall Dialer (Chrome extension) O...
Andrea Dade Andrea Dade
How to Transfer / Conference 3-Way Call Using the Kixie Dialer
  OPTION 1 - The Direct Transfer Method (transferring/3-way calling only...
Andrea Dade Andrea Dade
How does SMS Work?
Kixie users have access to SMS functionality through the Kixie PowerCall...
Andrea Dade Andrea Dade
How Do SMS Templates Work?
PLEASE NOTE: To text US Numbers, you MUST include the 1 before the numbe...
Andrea Dade Andrea Dade
Voicemail Drop: How does Voicemail Drop (VM Drop) Work?
Voicemail Drop THE BASICS Voicemail Drop is a powerful feature of Kixie'...
Andrea Dade Andrea Dade
How do I change my Outbound Caller ID Phone Number?
If you are looking for an AI-powered sales dialer for your sales team, y...
Andrea Dade Andrea Dade
How Call Coaching Works
The Basics Call Coaching is an excellent feature for agent training, ass...
Haley Herzberg Haley Herzberg
Kixie Connect: How to use your cell phone or existing phone service with Kixie
Kixie Connect lets you adjust your dialing device to an external phone n...
Andrea Dade Andrea Dade
How to Reconnect your CRM
The Basics For one reason or another, you may find that something has ch...
Andrea Dade Andrea Dade
What Does DND (Do Not Disturb) Do?
Please Note: If have DND turned on click to call will not work.   Whethe...
Haley Herzberg Haley Herzberg
Setting your Country Code for Outbound Dialing
Your "Country Code" for Outbound Dialing Using your primary "Country Cod...
Andrea Dade Andrea Dade
How to Update the Kixie PowerCall Dialer?
Summary: Kixie PowerCall can be force updated by clicking Update Check i...
Haley Herzberg Haley Herzberg
How to resize your Power Call Dialer
Resizing your Power Dialer is now easier and gives you flexibility in si...
Suha Chowdhury Suha Chowdhury
Configuring Call Dispositions for your Kixie Account (Call Outcomes)
  Summary: Managers can easily configure Call Dispositions (Call Outcome...
Andrea Dade Andrea Dade
Configuring Your HubSpot Call Outcomes and Call types with Kixie
Configuring Call Outcomes and Call Types  After every call you will have...
Andrea Dade Andrea Dade