How does Kixie's billing work?
Billing Policy:
Kixie requires no setup fees and is preceded by a fully-...
Kixie Billing: Annual Contracts and Annual Bill Cycles
Here is how Kixie contracts and annual bill cycles work.
Contracts
If y...
What is Kixie's Refund and Cancellation Policy?
Refund Policy:
Kixie requires no setup or initiation fees and is precede...
What is the Minutes Reserve Charge?
The Reserve Balance:
When you first submit your credit card for billing,...
How does Kixie's Unlimited Minutes Dialing Plan Work?
If you have users on the unlimited minutes plan, only calls that cost mo...
Advanced Pricing - Per Minute Call Rates, SMS, and Numbers
This article includes the pricing for numbers, SMS, and call rate minute...
Can I Put My Account on Hold?
If you will not be making calls beyond your next few bill dates, you hav...
Porting Out of Kixie
Your new carrier may ask you to provide various documents like invoices...
How do I cancel my service?
For security reasons, cancellation requests are handled by email or call...
How do I reactivate my Kixie account?
If you were a paid customer of Kixie before, but then cancelled and now ...