Kixie New Admin Tutorial
This Admin Tutorial is an overview the Kixie.com dashboard and how to se...
Manager Dashboard: What is Manage Account Used For?
NOTE: Only Managers will be able to see this tab on their Kixie.com Dash...
Kixie Dashboard Access for Manager & Admin Profiles
While agents with User permissions on Kixie dashboard only have access t...
TCPA and Two-Party Consent Compliance
Regarding Compliance with the TCPA or Two-Party consent laws governing...
Creating an Automation Cadence
What are Cadences?
Cadences are an automation tool to help your team ach...
How to Add an Agent in Kixie
This article will show Managers on Kixie Accounts how to add a new Agent...
International Calling & List of Blocked Countries
How Does International Calling Work and How Much Does It Cost?
With Kixi...
Replacing Vs. Deleting Users
Replacing a User:
Replacing rather than deleting a user is the most seam...
Configuring Call Dispositions for your Kixie Account (Call Outcomes)
Summary: Managers can easily configure Call Dispositions (Call Outcomes)...
How to Block a Number
Managers of Kixie accounts now have access to blocking numbers directly ...
What are CB lite and CB On?
Looking at your agents list view in the Kixie Dashboard under Manage > A...
How Does Kixie LeadCaller Work?
Once setup, Kixie's LeadCaller triggers an instant callback to a lead wh...
Setting Up Your Call Queue
A Call Queue places incoming calls in line to be answered while agents a...
How to Work from Home using Kixie
As more and more companies are switching to remote work environments, we...
Restricted Calling Areas
Kixie Prevents Your Account from Calling High-Fraud Risk Prefixes
Kixie ...
Kixie GDPR (General Data Protection Regulation) Compliance
The General Data Protection Regulation (GDPR) is a regulation in EU law ...