Kixie New Admin Tutorial
This Admin Tutorial is an overview the Kixie.com dashboard and how to se...
How to Add an Agent in Kixie
This article will show Managers on Kixie Accounts how to add a new Agent...
International Calling & List of Blocked Countries
How Does International Calling Work and How Much Does It Cost?
With Kixi...
Replacing Vs. Deleting Users
Replacing a User:
Replacing rather than deleting a user is the most seam...
Setting Up Custom Call Dispositions(Call Outcomes)
Summary: Managers can easily edit Call Dispositions within the Kixie.com...
How to Block a Number
Managers of Kixie accounts now have access to blocking numbers directly ...
What are LP Lite and LP On?
Looking at your agents list view in the Kixie Dashboard under Manage >...
Enterprise Plan Features
SMS (Text) Messaging
How does SMS work
Voicemail (VM) Drop
How doe...
How Does Kixie LeadCaller Work?
Once setup, Kixie's LeadCaller triggers an instant callback to a lead wh...
Setting Up Your Call Queue
A call queue places incoming calls in line to be answered while agents a...
How to Work from Home using Kixie
As more and more companies are switching to remote work environments, we...
Restricted Calling Areas
Kixie Prevents Your Account from Calling High-Fraud Risk Prefixes
Kixie ...
Kixie GDPR (General Data Protection Regulation) Compliance
The General Data Protection Regulation (GDPR) is a regulation in EU law ...