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  1. KIXIE
  2. Advanced Troubleshooting/ Call Quality
  3. Resolving Call Quality Issues

Resolving Call Quality Issues

  • Ideal Conditions for the Kixie Dialer
  • Network and Firewall Setup for Kixie
  • Disable SIP ALG - Ubiquiti Unifi Security Gateway/USG/UNMS
  • Disable SIP ALG - Ubiquiti EdgeRouter
  • Disable SIP ALG - Sonicwall Router
  • Disable SIP ALG - Netgear Router
  • Disable SIP ALG - Linksys Router
  • Disable SIP ALG for D-Link Router
  • Disable SIP ALG - ASUS Router
  • Disable SIP ALG for TP-Link Router (User Interface and CLI)
  • No Valid “Blank” Audio Devices
  • Disable SIP ALG
  • One-Way Audio
  • Loud or Abrupt Noises
  • Call Drops
  • Muffled, “Far-away” or “in a tunnel” Sounding
  • Robotic Sounding
  • Choppy Voice
  • Static
  • Echo
  • Delayed Audio
  • Jitter or High Latency
  • Packet Loss
  • Disable SIP ALG When Experiencing Voice Call Issues
  • Archived Call Recordings: Error 403 Forbidden
  • Kixie's Codecs and PerCall Usage (Bandwidth)
  • How to Setup QoS on Your Router for Kixie
  • What router do you recommend for the best voice quality and seamless internet service?
  • Minimum System Requirements for PC/Mac