How Call Coaching Works
The Basics Call Coaching is an excellent feature for agent training, ass...
Alex Mann Alex Mann
How Do I Control Settings for Call Recordings?
This article will review your options for controlling call recordings fo...
Alex Mann Alex Mann
Why don't I hear both parties on a call recording?
Kixie records calls in stereo sound to ensure the best audio quality. If...
Kixie Team Kixie Team