Summary: If you are unable to play back a call recording from within the Hubspot Call Activity, enable Insecure Content in Google Chrome settings.
Here's an example of what this looks like.
Steps to Resolve
- While inside a Hubspot contact page, press the lock icon in the url bar.
- Click on Site Settings.
- Please Allow Insecure Content
HWhat does this do?
This permits Hubspot to read all call recordings properly.
Please reachout to your account manager or support@kixie.com for questions, concerns, or feedback.