![Cannot Play Call Recordings Inside the Hubspot Call Task]({"bg": "//theme.zdassets.com/theme_assets/655825/0e17ce9d97191826d9156257163f61ca9514e210.jpg"})
![Cannot Play Call Recordings Inside the Hubspot Call Task]({"bg": "//theme.zdassets.com/theme_assets/655825/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
Summary: If you are unable to play back a call recording from within the Hubspot Call Activity, enable Insecure Content in Google Chrome settings.
Here's an example of what this looks like.
Steps to Resolve
- While inside a Hubspot contact page, press the lock icon in the url bar.
- Click on Site Settings.
- Please Allow Insecure Content
HWhat does this do?
This permits Hubspot to read all call recordings properly.
Please reachout to your account manager or support@kixie.com for questions, concerns, or feedback.
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