To ensure you are logging into the most recent version of the Kixie Dashboard, please check that you bookmark it with the prefix app.kixie.com. If the url prefix starts with "https://www.kixie.com", it is incorrect.
- the Kixie dashboard allows you to configure your own direct line settings and manage other aspects of your account depending on your permissions level
The Kixie PowerCall - it is a chrome extension, and will show as a red or grey K in the top right of your Chrome browser
If the Kixie "K" is red it means you are currently signed into your power dialer extension
If the Kixie "K" is grey... i'm sure you guessed it.... means you are signed out of power dialer extension