Personalized Voicemail Drop Personalized Voicemail Drop

Personalized Voicemail Drop

Alex Mann Alex Mann

Upon request, we can update your user account so that your voicemail drop can be personalized! This is called Personalized Voicemail Drop. This feature is not available by default, and must be asked for through your account manager (or by emailing

Here's how it works:

Personalized Voicemail Drop works by dropping the voicemail after the beep. A sales rep would wait for the voicemail beep, say "Hey John" and then drop the voicemail. This allows your users to personalize the voicemail and offer a more customized experience. This method is slower since you have to listen through the voicemail message, but ideal for use cases that benefit from a more personal touch.


Setting up Voicemail Drop is quick and easy, just follow these steps:

  1. Log in to
  2. Go to "My Profile"
  3. Go to the "VM Drop" tab on the right
  4. Upload an existing mp3 (no more than 5MB) or record a new voicemail drop file by clicking "record now"
  5. Refresh your dialer (refresh button in upper right of Kixie PowerCall)