Kixie Agent Status API Kixie Agent Status API

Kixie Agent Status API

Kixie Team Kixie Team

With the Kixie agent status API, you are able to get the status of an agent.

API call: https://apig.kixie.com/www/agent/status?apiKey=[CUSTOMER API KEY]&email=[user email address]

 

Logged in and not on a call
{
  "success": true,
  "result": {
    "onCall": 0,
    "registered": 1,
    "device": "Customer Device ID"
  }
}
Logged in and on a call
{
  "success": true,
  "result": {
    "onCall": 1,
    "registered": 1,
    "device": "Customer Device ID"
  }
}
Not logged into to Kixie/Offline
{
  "success": false,
  "result": {
    "onCall": 0,
    "registered": 0,
    "device": "Customer Device ID"
  }
}

Was this article helpful?

4 out of 6 found this helpful