With the Kixie agent status API, you are able to get the status of an agent.
API call: https://apig.kixie.com/www/agent/status?apiKey=[CUSTOMER API KEY]&email=[user email address]
Logged in and not on a call
{
"success": true,
"result": {
"onCall": 0,
"registered": 1,
"device": "Customer Device ID"
}
}
Logged in and on a call
{
"success": true,
"result": {
"onCall": 1,
"registered": 1,
"device": "Customer Device ID"
}
}
{
"success": false,
"result": {
"onCall": 0,
"registered": 0,
"device": "Customer Device ID"
}
}
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