How to Alter My Call Reporting Connection Duration?

Jason Miani Jason Miani

Summary: Professional plan accounts can change the entire team's connection duration from the default duration of 3 minutes to something else. To do this, please login and go to Manage>Account.


Connections within the Dashboard help all our users better understand their call successes. 

Adjusting your connection time will alter the following data:

  • All Connections
  • Incoming Connections
  • Outgoing Connections
  • Outgoing Connection %


If you have questions about this, please contact or your account manager.