How to Alter My Call Reporting Connection Duration? How to Alter My Call Reporting Connection Duration?

How to Alter My Call Reporting Connection Duration?

Jason Miani Jason Miani

Summary: Enterprise plan accounts can change the entire team's connection duration from the default duration of 3 minutes to something else. To do this, please login and go to Manage>Account.

mceclip0.png 

Connections within the Kixie.com Dashboard help all our users better understand their call successes. 

Adjusting your connection time will alter the following data:

  • All Connections
  • Incoming Connections
  • Outgoing Connections
  • Outgoing Connection %

 

If you have questions about this, please contact support@kixie.com or your account manager.