![Porting Out of Kixie]({"bg": "//theme.zdassets.com/theme_assets/655825/0e17ce9d97191826d9156257163f61ca9514e210.jpg"})
![Porting Out of Kixie]({"bg": "//theme.zdassets.com/theme_assets/655825/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
- Your new carrier may ask you to provide various documents like invoices and such in order to port in.
- Please tell them that Kixie will not reject the port-out request, and to start the port request without these documents.
- If you have any outstanding payments to us, we will only accept the port-out request if these have been paid.
- Please email support@kixie.com or your Account Manager to notify us of the port-out so that we can approve it from our end.
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