For security reasons, cancellation requests are handled by email or call only, Monday through Friday from 6 a.m. to 5:00 p.m., Pacific Time.
If you need to cancel your account, you will need to be able to verify the credit card information on file as a security measure. To cancel, please email the email address below:
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- What is Kixie's Refund and Cancellation Policy?
- What is the Minutes Reserve Charge?
- How does Kixie's Unlimited Minutes Dialing Plan Work?
- Advanced Pricing - Per Minute Call Rates, SMS, and Numbers
- Can I Put My Account on Hold?
- Porting Out of Kixie
- How do I cancel my service?
- How do I reactivate my Kixie account?